iPad Issues

Certain installations had an iPad included.  

App:  Road-iQ

Features of the iPad Installation
  • View Individual Cameras
  • Surround View
  • Recording and Playback
  • Gauges
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Portal Login
Tab is called "Security"
You may not have a portal account.  We no longer supply new accounts.

Playback Tab
*Image of tab*
Must be connected to the Road-iq box
This only plays back videos recorded on the ipad.  You cannot use this to review video from the USB drive

Settings
Login
Username and password are set by the vehicle seller.  They do this using the control panel.
Its possible this is the default user and admin passwords
When Logged in, it will say "Logout"

Depending on your login, you may have access to certain settings.
Enable or Disable Recordings



Road-iQ VDS Powered off or Disconnected
When you get this message
  • Road-iQ is not powered on
  • iPad is not connected to the Road-iQ
    • Wi-Fi 
    • USB
Power
Check that the nethub has it's green light powered on
Check that Wi-Fi is being broadcast

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Login to view video
You see this message when you have a connection to the Road-iQ over Wi-Fi, but you are not logged in.

For security reasons, the Road-iQ does not allow users to view video unless they are logged in
  1. Press the "Gear" icon in the bottom left
  2. Press "Login"
  3. Enter "user" or "admin" as the Username
  4. Enter your password
  5. Press "Log In"
Disconnected
If you see the word "Disconnected" with the camera icon with a slash through it, this means your camera is disconnected or damaged.

Each installation is different, so you may have 2 to 6 cameras installed.

To debug
  • Reseat the camera cable(s)
  • Swap a known working camera into the disconnected port
    • If the video shows up, then the previous camera or harness may be to blame.  Trace the harness back and reseat all connectors.
    • If no video shows up, you may have a bad video port and need a replacement
Recording
Often times users want to enable or disable recording
  1. Log in as Admin
  2. Press the "Gear" icon in the bottom left
  3. Press "Recording"
The control at the top lets the user enable or disable recording on both the Road-iQ thumb drive as well as the iPad

The 6 Camera and iPad controls allow the user to enable and disable specific cameras from recording

The Camera and storage information at the bottom shows the recording parameters on the Road-iQ box.  These parameters can only be changed on the Control Panel